How It Started
2nd Street Detailing had a strong reputation in the Treasure Valley for top-tier auto detailing. But like many local businesses, they were missing a digital foundation that matched their service quality.
Their goals were clear: make it easier for clients to book, highlight their premium service packages, and finally show up professionally online.
Project Overview
Three core client types emerged:
- Car enthusiasts wanting wraps and protection
- Busy professionals looking for hassle-free detailing
- Dealerships and realtors needing fleet services polished to impress
We benchmarked both local Boise competitors and luxury detailing providers nationwide to identify strong design and trust cues. The goal was to give 2nd Street a sleek, showroom-quality web presence that positioned them as the Treasure Valley’s premium detailing option.
Before & After Preview
Phase 1: Website Redesign That Builds Trust
Most website designers stop at a few generic pages and a contact form.
Not us.
We built a fully custom WordPress site using Elementor Pro that felt like a high-end showroom. Their bold brand deserved a bold experience.
Here’s what we did:
- Premium black and metallic gray design to reflect a luxury brand
- Crafted service descriptions with collapsible sections for easy mobile viewing
- Designed a bold homepage, About section, and customer review banners
- Clean layout built mobile-first to perform on all devices
- Set up backend with scalability in mind, ready for future content and ad campaigns
Phase 2: Booking Integration with Real Automation
Instead of a “Leave your info, we’ll get back to you” form, we gave them a fully interactive Fluent booking system that automated the entire scheduling experience.
- Customers could book services, pickup/drop-off, and confirm all in one form
- Custom-built logic guided users based on the services they selected
- Staff got real-time email notifications: no missed inquiries
- Client confirmation emails added professionalism and clarity
- All built right into the site: no extra plugins or third-party tools
We don’t just build “websites”, we build systems that help you run your business more efficiently.
Phase 3: Google Profile Optimization
To complete the setup, we optimized their Google Business Profile to ensure they could be found locally:
- Submitted to 150+ directories to strengthen Google Maps presence
- Wrote keyword-rich service descriptions for local visibility
- Added high-quality photos, hours, and pickup/drop-off highlights
- Cleaned up NAP consistency (Name, Address, Phone) across listings
Key Wins
- Weekly appointment inquiries up 70% since launch
- Users spend 2x more time on the site compared to the old version
- Ranking on Google page 2 for multiple Treasure Valley keywords within weeks
- Stronger local presence with directory citations and niche backlinks
- A professional site that matches the brand’s premium service offering
Final Thoughts
2nd Street’s operations have since evolved, but during their peak growth period, this system helped them generate more bookings, look more credible, and cut out the back-and-forth.
Whether you’re a premium service provider or a local business ready to grow, we design more than just pretty pages, we build systems that work.
Book a Free Mockup to see exactly what we’d build for you.
Or, if you’d rather talk it through first,
Book a quick call and we’ll walk you through it step-by-step.
